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Total Cost of Ownership

 
 


Investing in the CRM Master Key enables companies to get their non-technology, CRM success factors right and properly cost managed.
 

 

 

 

 


 


Primary costs of ownership include:

   

User Requirements Analysis
   

Functional Specification
   

Software Licence
   

Project Planning & Management
   

User Time / Productivity loss
   

Configuration
   

Data Modeling
   

Testing
   

Installation
   

Integration
   

Data Conversion
   

Hardware
   

Network / Telecommunications
   

Training
   

Change Management
   

Helpdesk Support
   

Software Maintenance
 

 
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