Process Strategies is a CRM
consultancy and software company that delivers leading edge,
cost effective and easy to grasp solutions. Our clients
have included the London Stock Exchange, Dixons Group, Barclays,
the Carbon Trust, Schroders, Mercury Interactive, Abbey
Life Assurance etc.
Investing in our first CRM software solution,
the CRM Master Key, will help companies embarking on CRM
Projects to see increased revenues, reduced costs and expanding
strategic assets.
Press
Releases
Company
Mission and Core Values
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| The CRM Master Key is an ideal
tool for companies who wish to invest in improving revenue
whilst cutting costs:
Benefits for End-users |
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Increase investment payback |
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Reduce total cost of ownership |
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Enhance management skills |
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Improve team productivity |
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Reduce project timeframe's |
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Deliver superior Customer Relationship
Management & maximize customer profitability |
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Benefits
for Resellers |
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Win more product and solution sales &
contracts |
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Shorten your solution sales cycle times |
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Improve your project productivity & focus |
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Increase project margins |
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Enhance your clients' investment payback |
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Increase your client satisfaction,
retention and referral rates |
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| "... The statistics
on Customer Relations are both compelling and well known.
20% of all customers usually contribute 60 - 80% of the profit
and 20% of the customers cause loss of profit... This is where
the CRM Master Key comes in and why I am so glad to be able
to say a few words as a Foreword..."
Sir John Harvey-Jones MBE
Former Chairman of ICI |
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| "CRM Master Key has proved
an invaluable and comprehensive reference document and planning
tool for the Abbey National business (ANb) Customer Relationship
Management programme. Its logical and modular structure has
enabled the programme team to quickly understand key concepts,
target areas where the most business benefit can be gained
and avoid common pitfalls..."
Tim Platt, CRM Programme Manager, Abbey National
(Business Division) |
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